Loved Collect! for years? You'll love what comes next.
Collect! has run small and mid-size agencies for a long time. Resolvah keeps everything you rely on — diary entries, client records, payment plans — and finally gives your consumers a way to resolve on their own.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from Collect! by CDS (Comtech Systems / CDS) → Resolvah
Why agencies leave Collect! by CDS.
Collect! is dependable, but it's desktop-era software. Agencies move to Resolvah when they want a modern, cloud experience and real consumer self-service without losing the structure they've built up over years.
Desktop-generation interface that feels dated to new hires.
Limited modern self-serve options — most resolution still runs through a collector.
Local/hosted installs that add maintenance and backup chores.
Automation and reporting that haven't kept pace with cloud platforms.
Collect! by CDS vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Collector-driven; little in the way of 24/7 consumer self-service.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Desktop/locally-hosted install patterns you maintain yourself.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Workable, but compliance is procedure-driven rather than built into the flow.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Solid diary/workflow basics; modern automation and AI assist are limited.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Affordable, but you're paying for a platform that's no longer modernizing fast.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Migrations off it are typically manual exports — we handle that for you.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Collect! by CDS is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Collect!'s building blocks — diary entries, client records, and payment plans — map directly into Resolvah's data model across all of its data modules, so nothing you've built up gets flattened.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from Collect! by CDS
Can we move our Collect! data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in Collect! is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Do our Collect! diary entries and client records survive the move?
Yes — diary entries, client (creditor) records, account notes and payment plans all map into Resolvah's data model. The history your team relies on stays intact and searchable after the switch.
How long does migrating from Collect! take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave Collect! by CDS behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.