Resolve patient balances without becoming the reason they don't come back.
Healthcare is the one place where the person you're collecting from is also the person you want to see again. Resolvah recovers what you're owed while protecting the relationship — and the reputation — you've spent years building.
I think my insurance was supposed to cover this?
Let's check before anything else. You can upload your insurance details right here and I'll get them reviewed — I'll pause any reminders while we do.
Okay. And if there's still a balance after that?
Then we'll find a plan that fits your budget. No rush, no pressure — we'll figure it out together.
We've collected on medical debt. We know how fast it can damage a name.
Patients rarely dodge a bill out of spite — they're confused, scared, or waiting on insurance. Our team has run healthcare receivables and seen what happens when collections feels cold: complaints, bad reviews, lost patients. Resolvah was built to recover and protect at the same time.
— Built by people who've run healthcare receivables
Built for how this work actually goes.
A patient experience, not a collections one
Dee meets patients with empathy, explains the bill in plain language, and offers ways to resolve that fit a real budget.
Privacy handled with care
Health and financial details are protected at every step, so a billing matter never becomes a privacy problem.
Insurance & assistance, sorted first
Patients can submit insurance or proof of coverage and flag financial-assistance eligibility before anything escalates.
Right timing, every time
Notification windows and waiting periods are honored automatically — you never pursue something you shouldn't, yet.
Your reputation, intact
Calm, respectful outreach that reads like your front desk on its best day — not a faceless agency.
Plans people actually keep
Flexible, no-shame payment plans patients set themselves — the kind that get paid because they fit real life.
What your billing team gets
- The full patient picture — balances, coverage, history — on one screen.
- Insurance and assistance submissions queued and easy to review.
- Outreach that's automatically timed and inside the rules.
- Clear remittance and reporting for every provider or facility.
What your patients get
- A bill they can actually understand.
- Help from Dee any hour — no phone tree, no judgment.
- Plans, settlements, and hardship options they control.
- The dignity of being treated like a patient, not a debtor.
Handled, not hand-waved.
Healthcare collections carries rules most platforms treat as an afterthought. We treat them as the starting point.
Health and payment information is protected end to end, so a billing conversation never turns into a privacy incident.
Built to respect protections around surprise and out-of-network billing — you don't pursue what shouldn't be pursued.
Notification windows and financial-assistance screening can be enforced before any extraordinary collection step.
Reporting rules for medical debt keep shifting. Resolvah's logic is configurable, so you stay current as the landscape changes.
“If a patient leaves the resolution feeling respected, you didn't just collect a balance — you kept a patient.”
See what dignified patient resolution looks like.
A 30-minute walkthrough tailored to how your facility actually bills and collects.