Ready to move on from DAKCS?
DAKCS has been a workhorse for agencies for years. Resolvah keeps the dependability and adds the modern, cloud-native, consumer-friendly experience your floor and your debtors have been missing.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from DAKCS (Beyond ARM) → Resolvah
Why agencies leave DAKCS.
DAKCS is reliable, but it carries its legacy with it. Agencies switch to Resolvah for a genuinely modern interface, real self-service, and freedom from maintaining a system of record on their own hardware.
A functional but dated interface that slows down onboarding new collectors.
Minimal modern consumer self-service — resolution leans on the phone.
Legacy install patterns (including older database backends) that add IT overhead.
Reporting and automation that feel a generation behind cloud platforms.
DAKCS vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Collector-first; 24/7 self-serve resolution isn't a native strength.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Hosted or on-prem, often on older database backends you maintain.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Covered through procedure and add-ons rather than the everyday workflow.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Core automation exists; modern AI assist for staff is limited.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Reasonable, but for a platform modernizing slowly.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Exports are pipe-delimited and manual — we detect and handle that for you.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. DAKCS is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Whether you're on SQL Server or an older FoxPro/dBase install, the export path is well understood — your data moves into Resolvah without you having to wrangle the file format yourself.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from DAKCS
Can we move our DAKCS data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in DAKCS is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Will active payment plans keep running when we switch from DAKCS?
They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.
How long does migrating from DAKCS take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave DAKCS behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.