Recovery orchestration platform

More than placement strategy. Switch from DebtNext to Resolvah.

DebtNext's dPlat is strong at orchestrating placements and agency networks. Resolvah gives you that recovery strategy and the warm, consumer-facing resolution platform underneath it — in one place.

Zero data loss Direct API migration Payment tokens come too Concierge migration
WHAT MOVES WITH YOU Zero data loss
  • Accounts, debtors & balances
  • Payment history, notes & activity
  • Active payment arrangements
  • Stored card & ACH payment tokens
  • Compliance flags & audit trail

Migrating from DebtNext (dPlat) → Resolvah

Why teams make the move

Why agencies leave DebtNext.

DebtNext is a capable recovery-orchestration layer, especially for creditors managing outside agencies. Teams choose Resolvah when they want the consumer-facing resolution experience and collections operations in the same system, not a layer on top of others.

Oriented around placement and agency orchestration more than front-line consumer resolution.

Often paired with other systems to actually work the accounts — more vendors to manage.

Consumer self-service and dignity-led experience aren't the core focus.

Enterprise integration footprint to keep everything talking.

Side by side

DebtNext vs Resolvah

Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.

Consumer experience
DebtNext

Orchestration-first; the warm, self-serve consumer experience lives elsewhere in your stack.

Resolvah

A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.

Where it runs
DebtNext

Modern cloud platform — a genuine strength it shares with Resolvah.

Resolvah

Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.

Compliance & audit
DebtNext

Solid controls for placement workflows; account-level resolution often sits in another system.

Resolvah

FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.

Automation & intelligence
DebtNext

Strong placement automation; collector-facing AI assist is limited.

Resolvah

Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.

Pricing & contracts
DebtNext

Enterprise pricing centered on orchestration and integrations.

Resolvah

Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.

Your migration
DebtNext

API-based — which makes migrating into Resolvah straightforward.

Resolvah

A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.

Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. DebtNext is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.

The switch itself

A migration you barely feel.

DebtNext exposes a modern REST API, so Resolvah can often pull your data directly — no manual file download required for most installs.

01

Prepare

We scope your portfolio, confirm the export path, and schedule a calm migration window.

02

Move

Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.

03

Validate

We reconcile every total with you against your old system before anyone relies on the new one.

04

Go live

Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.

Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.

Questions, answered

Switching from DebtNext

Can we move our DebtNext data to Resolvah without losing anything?

Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in DebtNext is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.

Will active payment plans keep running when we switch from DebtNext?

They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.

We use DebtNext to orchestrate outside agencies — can Resolvah do that too?

Resolvah handles both sides: it works accounts with a modern, consumer-facing resolution experience and supports managing placements and client portfolios. Many teams consolidate orchestration and front-line collections into one system rather than maintaining a layer over several.

Don't see your system? See every migration we support.

Make the switch

Leave DebtNext behind — without leaving anything behind.

Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.