Bank-grade recovery, without the bank-grade overhead.
FICO Debt Manager is built for the largest lenders — and priced and implemented like it. Resolvah gives serious agencies and lenders enterprise capability without the multi-year weight.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from FICO Debt Manager (FICO / DM) → Resolvah
Why agencies leave FICO Debt Manager.
Debt Manager is powerful, but it's engineered for big-bank scale. Teams move to Resolvah when they want that capability without enterprise pricing, long implementations, and a separately-licensed strategy engine.
Enterprise pricing and implementation timelines sized for the largest institutions.
Strategy and scoring live in separately-managed FICO tooling, adding cost and complexity.
Heavy configuration and services dependency for routine change.
A modern, dignity-led consumer experience isn't the platform's center of gravity.
FICO Debt Manager vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Lender-centric; a warm, self-serve consumer experience isn't the focus.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Enterprise deployment built around large-institution IT.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Strong, bank-grade controls — with the configuration weight to match.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Strategy/scoring power lives in separate FICO tooling that's licensed and managed apart.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Among the highest-cost platforms, aimed at the largest lenders.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Implementation and change are professional-services heavy.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. FICO Debt Manager is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Accounts, balances, history, and payment tokens migrate cleanly. FICO Strategy Manager scores and strategies are managed separately and don't port directly — we document them and rebuild the equivalents with you in onboarding.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from FICO Debt Manager
Can we move our FICO Debt Manager data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in FICO Debt Manager is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Will active payment plans keep running when we switch from FICO Debt Manager?
They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.
How long does migrating from FICO Debt Manager take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave FICO Debt Manager behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.