A simpler, kinder alternative to Artiva.
Artiva RM and HCx are built for scale — and they make you feel it. Resolvah brings enterprise capability and HIPAA-ready healthcare workflows without the implementation marathon.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from Ontario Systems / Artiva (Artiva RM & HCx · Finvi) → Resolvah
Why agencies leave Ontario Systems / Artiva.
Artiva is a serious enterprise platform, especially for healthcare. Teams move to Resolvah when the cost, complexity, and implementation timelines stop matching the size of the problem they actually have.
Enterprise complexity and long, expensive implementations to stand up or change.
A consumer and patient experience that needs extra modules to feel modern.
Total cost of ownership that's hard to justify outside the largest shops.
Heavy reliance on vendor professional services for everyday configuration.
Ontario Systems / Artiva vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Capable, but a truly modern patient/consumer self-service experience usually means more modules.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Enterprise deployment with the operational weight that comes with it.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Strong HIPAA/ARM controls — administered through a complex configuration surface.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Robust rules engine; modern AI assist for staff is limited.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Enterprise pricing and services costs aimed at the largest operations.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Configuration and migrations lean heavily on paid professional services.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Ontario Systems / Artiva is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Artiva often supports direct data extraction via its DataLink API, and HCx healthcare fields — insurance, EOB, NPI — map straight into Resolvah, so healthcare portfolios move without losing clinical context.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from Ontario Systems / Artiva
Can we move our Artiva data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in Artiva is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Does Resolvah handle healthcare data from Artiva HCx?
Yes. Resolvah is HIPAA-ready, and Artiva HCx healthcare fields — insurance details, EOB data, NPI — map into Resolvah's data model so patient receivables keep their full context after the move.
How long does migrating from Artiva take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave Ontario Systems / Artiva behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.