Keep the intelligence. Lose the complexity. Switch from Quantrax.
Quantrax RMex pioneered rules-driven collections, and its IQ engine is genuinely powerful. Resolvah delivers that next-best-action thinking in an interface your team doesn't need a manual to run.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from Quantrax RMex (Intelec / RMex) → Resolvah
Why agencies leave Quantrax RMex.
RMex's strength — deep, configurable strategy rules — is also why teams leave. The complexity lives in the heads of a few people, the interface is dated, and the on-premise heritage means real IT overhead.
Powerful IQ rules, but configuration is specialized and concentrated in a few experts.
A dated, dense interface that's a steep climb for new collectors.
On-premise / legacy install patterns that add IT and maintenance burden.
Modern, consumer-friendly self-service isn't the platform's strong suit.
Quantrax RMex vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Engine-first design; the consumer self-service experience is minimal out of the box.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
On-premise and legacy install paths that your team has to maintain.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Controllable via rules — but only by the few people who know the rules.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Deep IQ strategy rules; the trade-off is real complexity and key-person risk.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Veteran on-prem licensing with specialist configuration costs.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Strategy rules must be re-built when you leave — we document and guide that with you.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Quantrax RMex is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Your accounts, history, and payment tokens migrate cleanly. RMex's IQ strategy rules don't port one-to-one between any two systems — so we document yours and help you rebuild them in Resolvah's simpler model as part of onboarding.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from Quantrax RMex
Can we move our Quantrax RMex data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in Quantrax RMex is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Will active payment plans keep running when we switch from Quantrax RMex?
They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.
What happens to our RMex IQ strategy rules?
Strategy rules are platform-specific and never port verbatim between systems. We document your existing IQ logic with you and rebuild the equivalents in Resolvah's more approachable workflow during onboarding — so the behavior carries over even though the configuration doesn't.
Don't see your system? See every migration we support.
Leave Quantrax RMex behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.