Outgrowing Simplicity? Switch without the growing pains.
Simplicity is a fine starting point for a small agency. Resolvah is where you go when you want real automation, a dignity-led consumer experience, and room to grow — without changing systems again.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from Simplicity (Simplicity Collection Software) → Resolvah
Why agencies leave Simplicity.
Simplicity keeps things lean, which is great until you need more. Agencies move to Resolvah when the lighter feature set starts capping what they can do on automation, self-service, and scale.
A streamlined feature set that growing agencies quickly outgrow.
Limited consumer self-service and modern automation.
Reporting and configurability that top out as volume rises.
Less headroom for multi-client and specialized workflows.
Simplicity vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Lightweight; 24/7 self-serve resolution is minimal.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Smaller-scale deployment that caps as you grow.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Basic controls suited to small operations.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Limited automation; no modern AI assist.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Low entry cost, but you may pay again to move when you outgrow it.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Fast, clean export — we handle the move for you.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Simplicity is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Simplicity portfolios export quickly — for most agencies the full data set comes out in well under an afternoon, so the move to Resolvah is fast.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from Simplicity
Can we move our Simplicity data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in Simplicity is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Will active payment plans keep running when we switch from Simplicity?
They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.
How long does migrating from Simplicity take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave Simplicity behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.