A modern home for everything in TCI.
TCI Software has run agencies dependably for years. Resolvah carries your accounts and tradeline history forward onto a cloud platform built for the way consumers want to resolve today.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from TCI Software (TCI Collection System) → Resolvah
Why agencies leave TCI Software.
TCI is solid, but it's an older SQL-based system with a dated experience. Teams switch to Resolvah for a modern interface, real self-service, and freedom from hosting their own system of record.
Dated interface that lengthens collector ramp-up.
Limited consumer self-service compared with cloud-native platforms.
Self-hosted SQL deployment with the upkeep that implies.
Reporting and automation that trail modern tools.
TCI Software vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Collector-first; modern 24/7 self-service isn't native.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Self-hosted SQL Server deployment you maintain.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Workable through procedure rather than built into the flow.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Core automation present; modern AI assist limited.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Established licensing for a slowly-evolving platform.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Manual export migrations — handled for you.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. TCI Software is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
TCI's modules — including credit-bureau tradeline history — map into Resolvah, so the reporting trail your compliance team depends on comes across intact.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from TCI Software
Can we move our TCI Software data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in TCI Software is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Will active payment plans keep running when we switch from TCI Software?
They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.
How long does migrating from TCI Software take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave TCI Software behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.