Recovery shouldn't be a side-module of your core banking system.
Temenos Collections lives inside the T24 / Transact core-banking suite. Resolvah is a purpose-built recovery platform — kinder to consumers, faster to change, and free of the core-banking gravity.
- Accounts, debtors & balances
- Payment history, notes & activity
- Active payment arrangements
- Stored card & ACH payment tokens
- Compliance flags & audit trail
Migrating from Temenos Collections (T24 / Transact module) → Resolvah
Why agencies leave Temenos Collections.
As a module of a core-banking platform, Temenos Collections inherits all of that system's weight. Lenders move to Resolvah when they want recovery that can evolve on its own timeline, with a far better borrower experience.
Collections is a module bound to the core-banking release and change cycle.
Heavy, bank-centric implementation and configuration.
Borrower self-service and dignity-led experience aren't the focus.
Changes wait on core-banking governance and timelines.
Temenos Collections vs Resolvah
Both can collect a debt. The difference is how it feels to your team, your clients, and the person on the other end.
Bank-system module; a warm borrower self-service experience isn't its purpose.
A warm, self-serve resolution experience. Dee explains the balance in plain language, offers plans people can actually afford, and lets them resolve it 24/7 from any phone.
Cloud or on-prem, but tied to the core-banking deployment.
Fully cloud-hosted and always current — nothing to install, patch, or keep alive on a server in your office.
Bank-grade — administered through core-banking complexity.
FDCPA, Reg F, TCPA and state rules built into the everyday workflow, with a complete, exportable audit trail on every account and message.
Capable within the suite; collector-facing AI assist is limited.
Modern automation and AI assist draft outreach, summarize an account at a glance, and surface the next best step — without taking the human out of it.
Core-banking-scale licensing and services.
Transparent, predictable pricing. The features that make recovery humane aren't locked behind surprise modules or per-seat upcharges.
Migrations use a certified extraction package — we coordinate it with you.
A guided wizard plus a real onboarding team that moves your accounts, history, active arrangements, and payment tokens for you — and stays on through go-live.
Comparison reflects general, publicly-observable platform characteristics and is provided to help you evaluate a switch. Temenos Collections is a trademark of its respective owner; Resolvah is not affiliated with or endorsed by it.
A migration you barely feel.
Temenos migrations use a certified extraction package to pull collections data out of T24 / Transact cleanly, supporting both cloud-hosted and on-premise installs.
Prepare
We scope your portfolio, confirm the export path, and schedule a calm migration window.
Move
Your data comes across — accounts, history, active plans, and payment tokens — guided start to finish.
Validate
We reconcile every total with you against your old system before anyone relies on the new one.
Go live
Your collectors pick up where they left off, and your old system stays put until you're ready to retire it.
Worried about payment tokens? Every migration includes payment-gateway transfer — processor-to-processor token moves and re-vaulting for stored cards and ACH. No active arrangement is interrupted during the switch.
Switching from Temenos Collections
Can we move our Temenos Collections data to Resolvah without losing anything?
Yes. Migrations are built around a zero-data-loss promise — consumer and account records, balances, payment history, notes, active arrangements, and payment tokens all come across. Nothing in Temenos Collections is deleted during the move, so you keep your source of record until you've confirmed everything reconciles in Resolvah.
Will active payment plans keep running when we switch from Temenos Collections?
They keep running. Stored card and ACH tokens migrate with the accounts, and scheduled arrangements continue on their existing cadence — no consumer has to re-enroll or re-enter payment details, and no payment is interrupted during the cutover.
How long does migrating from Temenos Collections take?
Most agencies are live within days, not months. A guided wizard walks your team through each step, and a Resolvah onboarding specialist handles the heavy lifting and validates the data with you before go-live. Timing scales with portfolio size and how clean the source data is.
Don't see your system? See every migration we support.
Leave Temenos Collections behind — without leaving anything behind.
Book a 20-minute demo and we'll map your exact portfolio onto Resolvah, payment tokens and all.