Collecting debt in Connecticut: licensing, bonds and statutes of limitations.
Third-party collectors and debt buyers must hold a consumer collection agency license from the Department of Banking for the main office and each branch office, applied for through NMLS, with a $500 license fee, $400 annual renewal expiring December 31, a $50,000 surety bond per office (debt-buyer-only licensees exempt from the bond) and a CPA financial statement showing $50,000 tangible net worth.
General information, not legal advice. Every figure on this page links to the statute, rule or regulator page it came from, with the operative words quoted, and the date we verified it. Rules change; confirm with the regulator or your counsel before acting, and tell us if something here is out of date.
Do you need a license to collect in Connecticut?
Each branch office needs its own license and its own $50,000 bond; debt-buyer-only firms skip the bond but still need the license. The attorney exemption covers only members of the Connecticut bar, and the Department of Banking has fined an out-of-state law firm for collecting from Connecticut consumers without a license.
$50,000 for the main office and $50,000 for each branch office, to the people of the state, conditioned on faithfully accounting for funds collected; filed electronically through NMLS (36a-802(b); DOB electronic bond order). Not required of 'a consumer collection agency engaged solely in the business of debt buying'. Commissioner may proceed on the bond for civil penalties, restitution and unpaid exam costs. Amount raised from $25,000 to $50,000 per office by P.A. 22-94 (2022), which also removed the single-bond-for-all-offices option. P.A. 25-115 sec. 5 (effective October 1, 2025) requires surety cancellation notices through NMLS; license is automatically suspended on the cancellation date unless replaced.
36a-801(b): application and renewal 'shall be made and processed on the system pursuant to section 36a-24b'; 36a-800(10) defines main office by the address designated on the system. DOB page directs applicants to file MU1/MU2/MU3 through NMLS and mail jurisdiction-specific requirements to the Department; bond is filed electronically on NMLS (36a-802(b)).
36a-801(c)(1): 'Each applicant for a consumer collection agency license shall pay to the system any required fees or charges and a license fee of five hundred dollars.' Each branch office needs its own license (36a-801(a), (i)), so the $500 applies per licensed office. NMLS processing, credit-report and fingerprint/criminal-history charges are additional and not stated in the statute (the DOB-authored NMLS checklist could not be retrieved). Fees are nonrefundable (36a-801(h)).
Separate license required for each branch office (36a-801(a); 36a-800(2) defines 'branch office'); 36a-801(i): 'Not more than one place of business shall be maintained under the same license but the commissioner may issue more than one license to the same licensee.' Statute states no distinct branch fee; the $500/$400 license and renewal fees apply per license. Each branch carries its own $50,000 bond (36a-802(a)). Examination costs are recoverable by the commissioner (36a-65).
NMLS filing (Form MU1, MU2 for control persons, MU3 for branches) plus jurisdiction-specific requirements mailed to DOB (36a-801(b); DOB page); financial statement prepared by a certified public accountant showing tangible net worth of at least $50,000 (more than zero if engaged solely in debt buying) (36a-801(b)); qualified individual and branch manager designated; personal history, experience and administrative/civil/criminal findings for applicant, control persons, qualified individual and branch managers via NMLS (36a-801(b)); state or national criminal history records check, fingerprints and independent credit report authorization for control persons, qualified individual and branch managers (36a-801(b)); good moral character and financial responsibility; no bankruptcy, receivership or assignment for benefit of creditors pending (36a-801(b), (c)(2)); branch licenses: separate license for each branch office (36a-801(a)); activity must be conducted from an office located in a 'state' as defined in 36a-2 (36a-801(a)); remote-location work permitted under DOB Order of 7/1/21; NMLS unique identifier on all solicitations, advertisements, business cards and websites (36a-801(k)); advance change notice on NMLS 30 days before change of control, legal name or office address; bond rider required for a legal-name change (36a-801(i), as amended by P.A. 25-115 sec. 11); 15-day reporting of bankruptcy, indictments, regulatory actions, net-worth shortfall and other changes to application information (36a-801(f)); NMLS reports of condition as required by the system (36a-801(j)); surrender request on NMLS 30 days before ceasing business (36a-801(f)(1)); records of consumer debtor and creditor accounts (36a-811); compliance with federal FDCPA (36a-812); disqualification for conviction of certain crimes (36a-803)
Exemptions. 36a-800(3) excludes: (i) individuals employed by a licensed agency or an exempt creditor when collecting for them; (ii) persons not primarily engaged in consumer debt collection who receive escrow funds (real estate brokers, lenders holding tax/insurance escrows); (iii) public officers or persons acting under court order; (iv) any member of the bar of this state; (v) loan/account servicers whose arrangement includes other services (payment receipt, accounting, record-keeping, data processing, remitting) for current as well as delinquent accounts; (vi) banks and out-of-state banks under 36a-2; (vii) bank subsidiaries/affiliates not primarily engaged in buying and collecting delinquent debt (other than debt secured by real property). Only consumer (personal, family, household, plus property tax and federal income tax) debt is covered. Debt-buyer-only licensees are exempt from the surety bond (36a-802(a)). Persons outside the definition are 'creditors' governed by 36a-645 to 36a-647. DOB no-action positions exist for mortgage servicer and student loan servicer licensure of licensed agencies; the no-action position for indirect collection activity ended November 1, 2020.
How long can a debt be sued on in Connecticut?
Credit-card and most other consumer debt in Connecticut carries a six-year limitations period; the three-year period applies only to unperformed oral contracts. Licensed collection agencies must give a scripted time-barred-debt notice in their first communication, and a debt buyer can neither sue on an expired debt nor revive it through a later payment, but that anti-revival rule does not cover original creditors.
“No action for an account, or on any simple or implied contract, or on any contract in writing, shall be brought but within six years after the right of action accrues, except as provided in subsection (b) of this section.”
“No action founded upon any express contract or agreement which is not reduced to writing, or of which some note or memorandum is not made in writing and signed by the party to be charged therewith or his agent, shall be brought but within three years after the right of action accrues.”
Official annotation to 52-581: 'Distinguished from Sec. 52-576; this section is restricted to executory contracts. 134 C. 259.' Where the creditor has fully performed and only payment remains, 52-576 (six years) governs even if the agreement was oral.
“an action to enforce the obligation of a party to pay a note payable at a definite time must be commenced within six years after the due date or dates stated in the note or, if a due date is accelerated, within six years after the accelerated due date.”
“No action for an account, or on any simple or implied contract, or on any contract in writing, shall be brought but within six years after the right of action accrues”
The statute names 'an account', 'any simple or implied contract' and 'any contract in writing', all at six years, so a credit-card claim is six years whether pleaded as an account or on the written cardholder agreement. The three-year period of 52-581 is confined to executory oral contracts (annotations: 134 C. 259; 170 C. 243; 76 CA 599). Neither pass located a Connecticut appellate decision classifying credit-card debt by name; the statutory text makes one unnecessary. 36a-813(b) treats 'credit card debt subject to federal charge-off requirements' as a category for debt-buyer proof, not for limitations. Neither 52-576 nor 52-581 has been amended since 1982, so the often-repeated claim that the credit-card period changed in 2013 is unsupported; 2013's P.A. 13-253 added the time-barred-debt disclosure in 36a-805.
“No execution to enforce a judgment for money damages rendered in any court of this state may be issued after the expiration of twenty years from the date the judgment was entered and no action based upon such a judgment may be instituted after the expiration of twenty-five years from the date the judgment was entered”
52-598(c): 'No order to revive a judgment may extend the time period to enforce a judgment beyond the applicable time period set forth in this section.' A motion to revive is available within the period but cannot extend it, so the judgment is recorded as not renewable. Last amended P.A. 09-215.
52-576(a) and 52-581(a) run from when 'the right of action accrues'; no statutory definition for debt. Official annotations to 52-576: 'Right of action on demand note accrues upon its execution and delivery. 116 C. 559'; 'Right of action accrued upon completion of services rendered. 5 CA 465'; installment obligations: breach occurs at each nonpayment (148 CA 728) and the period on future installments does not run until each becomes due. Notes: six years from the stated or accelerated due date (42a-3-118(a)). Fraudulent concealment defers accrual to discovery (52-595); defendant's absence from the state is excluded, up to seven years (52-590). No primary source ties credit-card accrual to charge-off or last payment; 36a-813(b) requires debt buyers to prove the last-payment statement.
“Partial payment of a debt which is barred by the statute of limitations removes a case from the statute provided that, 'under the circumstances, it constitutes an acknowledgement of the indebtedness sued upon as a then existing debt.'”
Conditional because the payment must, on the circumstances, amount to an acknowledgment of the debt as a then-existing debt (a question for the trier of fact), and because 36a-814(c) removes the effect entirely for debt-buyer claims once the period has expired. Annotation to 52-576: 'Burden of proof on plaintiff to remove bar of statute; defense can be lost by an unequivocal acknowledgment or recognition of debt or payment on account. 145 C. 300.'
“The Statute of Limitations creates a defense to an action. It does not erase the debt. Hence, the defense can be lost by an unequivocal acknowledgement of the debt, such as a new promise, an unqualified recognition of the debt, or a payment on account.”
The acknowledgment must be unequivocal and unconditional. Annotation to 52-576: 'An unconditional promise to pay will not be implied if the acknowledgment of indebtedness, even though unequivocal, is accompanied by a conditional promise to pay; in such a situation the indebtedness remains barred until the condition has been met. 144 C. 403.' No writing requirement appears in chapter 926.
Chapter 926 contains no borrowing statute. Connecticut treats limitations periods as procedural and applies its own: 'statutes of limitations rules are considered by Connecticut courts to be procedural, not substantive, and therefore "the limitation period established by the lex fori governs." Baxter v. Sturm, Ruger & Co., 230 Conn. 335, 339 (1994)' (Landry, p. 2). Exception where a foreign statute creates the right and its limitation is interwoven with it. The Connecticut Supreme Court opinions were read only as quoted in the federal opinion (Justia case pages returned 403 to pass B); the statutory 'no' does not depend on them.
The debt exists but cannot be sued on; a suit can be defended by raising the defense.
“when the debt is beyond the statute of limitations, fail to provide the following disclosure in type not less than ten-point informing the consumer debtor in its initial communication with such consumer debtor that ... 'The law limits how long you can be sued on a debt. Because of the age of your debt, (INSERT OWNER NAME) will not sue you for it.'”
Applies to licensed consumer collection agencies and control persons. Two scripts: (A) debt not past the FCRA 605(a) obsolescence date adds 'If you do not pay the debt, (INSERT OWNER NAME) may report or continue to report it to the credit reporting agencies as unpaid'; (B) debt past the obsolescence date: '... will not sue you for it and (INSERT OWNER NAME) will not report it to any credit reporting agencies.' Required in the initial communication, ten-point type. Numbering: in the General Statutes revised to January 1, 2025 this is 36a-805(a)(14); P.A. 25-168, S. 448 deleted former subdivision (3) and redesignated (4)-(16) as (3)-(15), so in the 2026 Supplement (revised to January 1, 2026) the disclosure is 36a-805(a)(13) and the cross-reference paragraph is (a)(14). The text of the disclosure was not changed. Separately, 36a-814(b): 'No creditor or consumer collection agency that purchased debt shall initiate a cause of action to collect the debt owed by a consumer debtor when such creditor or consumer collection agency knows or reasonably should know that the applicable statute of limitations on such cause of action has expired.'
36a-814(c), read from the statute text: 'Notwithstanding any other provision of law, when the applicable statute of limitations on a cause of action to collect debt owed by a consumer has expired, any subsequent payment toward or oral or written affirmation of the debt owed by the consumer shall not extend the limitations period within which the creditor or consumer collection agency that purchased the debt may bring the cause of action.' The operative clause is limited to 'the creditor or consumer collection agency that purchased the debt', so the anti-revival rule protects consumers only against debt buyers. For debt still held by the original creditor (or collected by an agency on the original creditor's behalf), Zapolsky v. Sacks applies: a partial payment on a barred debt removes the bar only if, on the circumstances, it constitutes an acknowledgment of the debt as a then-existing debt. Status 'unenforceable' per Wells v. Carson as quoted in Zapolsky: 'The Statute of Limitations creates a defense to an action. It does not erase the debt.'
Where this page comes from.
Researched in two independent passes from primary sources (the statute, the administrative code and the regulator's own pages), then reconciled against the text where the passes disagreed. Verified 2026-09-20. Licensing is re-verified quarterly and limitation periods annually.
- www.cga.ct.gov/current/pub/chap_669.htm
- portal.ct.gov/DOB/Consumer-Credit-Licensing-Info/Consumer-Credit-Licensing-Information/Collection-Agency-Licensing-Information
- law.justia.com/codes/connecticut/title-36a/chapter-669/
- law.justia.com/codes/connecticut/title-36a/chapter-669/section-36a-800-formerly-sec-42-127/
- law.justia.com/codes/connecticut/title-36a/chapter-669/section-36a-801-formerly-sec-42-127a/
- law.justia.com/codes/connecticut/title-36a/chapter-669/section-36a-802-formerly-sec-42-128a/
- portal.ct.gov/-/media/dob/consumer-credit-division/order-permitting-remote-office-locations-issued-7-1-21.pdf
- portal.ct.gov/-/media/dob/consumer-credit-division/order-establishing-requirements-and-procedures-for-use-of-electronic-bonds.pdf
- www.cga.ct.gov/asp/cgabillstatus/cgabillstatus.asp?selBillType=Public+Act&which_year=2025&bill_num=115
- www.cga.ct.gov/2025/ACT/PA/PDF/2025PA-00115-R00SB-01257-PA.PDF
- portal.ct.gov/dob/bulletin/2026/bulletin-3235-february-20-2026
- portal.ct.gov/-/media/dob/enforcement/consumer-credit/2022-cc-orders/law-offices-of-david-m-katz-pc--temp-cdnoicdcp.pdf
- portal.ct.gov/-/media/dob/enforcement/consumer-credit/2022-cc-orders/david-m-katz-law-offices-of-cd-cp.pdf
- portal.ct.gov/dob/bulletin/2022/bulletin-3068-december-9-2022
- www.cga.ct.gov/current/pub/chap_926.htm
- www.cga.ct.gov/current/pub/chap_926.htm#sec_52-576
- www.cga.ct.gov/current/pub/chap_926.htm#sec_52-581
- www.cga.ct.gov/current/pub/chap_926.htm#sec_52-590
- www.cga.ct.gov/current/pub/chap_926.htm#sec_52-595
- www.cga.ct.gov/current/pub/chap_926.htm#sec_52-598
- www.cga.ct.gov/2026/sup/chap_926.htm
- www.cga.ct.gov/current/pub/art_003.htm
- www.cga.ct.gov/current/pub/art_003.htm#sec_42a-3-118
- www.cga.ct.gov/current/pub/title_42a.htm
- www.cga.ct.gov/current/pub/chap_669.htm#sec_36a-805
- www.cga.ct.gov/current/pub/chap_669.htm#sec_36a-813
- www.cga.ct.gov/current/pub/chap_669.htm#sec_36a-814
- www.cga.ct.gov/2026/sup/chap_669.htm
- www.cga.ct.gov/current/pub/chap_368z.htm#sec_19a-673b
- www.cga.ct.gov/2026/sup/chap_368z.htm
- www.cga.ct.gov/current/pub/titles.htm
- www.jud.ct.gov/lawlib/law/debt_collection.htm
- case-law.vlex.com/vid/zapolsky-v-sacks-892156859
- www.ctd.uscourts.gov/sites/default/files/opinions/012705.MRK_.Landry.pdf
- law.justia.com/codes/connecticut/title-52/chapter-926/section-52-576/
- law.justia.com/codes/connecticut/title-36a/chapter-669/section-36a-814/
- law.justia.com/codes/connecticut/title-42a/article-3/section-42a-3-118/
Resolvah enforces the Connecticut rules at the point of contact.
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